QUESTIONS AND ANSWERS
If you do not find your question here, call No-Bull Enterprises
at 1-800-858-5974 or 785-332-3344 and ask for Rachel.
If Rachel is not available, Samantha will assist you.
Office hours are 8-5 pm central time Monday thru Friday.
You can also e-mail questions to email@example.com
|Q||When should I use the Callicrate 'WEE' Bander?|
|A||The Callicrate ‘WEE’ Bander is designed for newborns. You have an approximate 1 ½” triangle when the loop is stretched. As long as you can work the testicles through the opening, it works.|
|Q||What is the shelf life of the Callicrate Loops?|
|A||Depending on the conditions of the storage area, the shelf life of the Callicrate Loops may vary. Heat, ultraviolet rays, and ozone are the most common sources for degradation of the loops. You should store the loops in the bander box, or like container or cardboard box, at normal room temperatures of 60-80 degrees, and away from ozone generating devices such as motors and transformers.|
|Q||What effect does temperature have on drop time?|
|A||Although ambient temperature, hot or cold, can have some effect on the length of time needed for the testicles and scrotum to fall off, for the most part this effect is minimal. The band works by shutting off the blood supply to the tissue. Heat or cold can only affect to a small degree the amount of blood flow to the area.|
|Q||What effect does very hot weather have on banding?|
|A||Sometimes in very hot weather, the contents of the scrotums putrefy so fast that gaseous pressure builds up, causing the scrotums to swell. Therefore, during periods of hot weather, it is beneficial to open the scrotum after placing the band. To open the scrotum and relieve pressure, apply the band as directed, then make a slit through the scrotal skin at the bottom of each testicle. The slits should be ½" to 1".|
|Q||What happens if I place the loop too high?|
|A||If the loops are placed too high, particularly on scrotums with a high fat content, you may see what appears to be the loop cutting into the tissue and live tissue coming down over the loop. Also, placing the loop too high, leaves no room for re-banding if it is necessary. The loops should be placed just above the top of the testicles (approx. 1") and as far away from the belly as possible.|
|Q||What if there is swelling below the band?|
|A||Although some swelling is normal, significant swelling in the scrotum may be a sign that the band is not tight enough, re-band immediately.|
|Q||Should I treat swelling?|
|A||Slight swelling above or below the band may be normal. However, if swelling is significant or extends under belly, the animal needs to be treated. Antibiotics, sulfas, and anti-inflammatory drugs all help. As with any infection, early treatment is best. Consult your veterinarian if you have questions. The treatment may need to be repeated in a few days.|
|Q||Is the Callicrate Bander covered by a warranty?|
|A||The bander is warranted to be free of defects in material, manufacture, or assembly for a period of five years. Unauthorized repair; or damage due to abuse, misuse, or neglect is not covered.|
|Q||Where do I send my bander for warranty service?|
PO Box 748
402 E US Business Highway 36
St. Francis, KS 67756
Include a note describing the problem, your return shipping address for UPS, and phone number where you can be reached during business hours.
Clean your bander before mailing or shipping.
|Q||What if I need my bander repaired and it is no longer under warranty?|
|A||Send to No-Bull Enterprises (PO Box 748, 402 E US Business Highway 36, St. Francis, KS 67756) following instructions in previous question. Also, include a check made out to No-Bull Enterprises for $50. This will include repairs, any parts, and a complete tune-up to near new condition. You will pay for the shipping to No-Bull Enterprises. No-Bull will pay the shipping to return your bander to you.|